Expertise Includes:

Jermaine Richards

Design for Impact

Hello! I'm a Product Design Strategist with 10+ years leading user experience across healthcare, SaaS, and consumer tech. My work bridges strategic vision and hands-on execution. I've built AI platforms that reduce operational time by 90% and design systems that increase brand loyalty by 15%. I specialize in translating complex requirements into intuitive experiences delivering measurable outcomes for clinical labs, corporate travel, and field services.

Design Work & Case Studies

Samsung Arch Chemicals XYIENCE Telogis Codedgi

Areas of Expertise

I bring a comprehensive toolkit for creating exceptional user experiences.

Design Tools

Figma Generative AI Photoshop CS Axure RP Illustrator CS InDesign CS

UX Research

Persona Research Usability Testing Prototype Design Wire Framing Qualtrics XM

Development

HTML 5/CSS 3 Prompt Engineering WordPress (CMS) SiteCore (CMS) Dreamweaver CS

Data & Analytics

Data Visualizations Medallia CX User Analytics A/B Testing

Design Certifications

Continuously expanding my toolkit through focused learning, because great design never stops evolving.

AI Applications in Healthcare

- Great Learning Academy

Google Prompt Essentials

- Google

GenAI for UX Designers

- Coursera

Generative AI Productivity

- Microsoft

AI Prompt Engineering

- LinkedIn

Building Trust Through UX Design

- CXL Institute

Equitable Product Design

- LinkedIn

The Human Mind and Usability

- Nielsen Norman Group

Insights For Innovation

- IDEO

Let's Connect!

I would welcome the opportunity to discuss my qualifications in further detail if we can establish mutual interest. Thank you for your consideration

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