Expertise Includes:

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Jermaine Richards

Design for Impact

Welcome to my interactive portfolio featuring recent projects across healthcare, corporate travel, consumer electronics, and automotive industries. I leverage experience in communication design solutions built with Figma, ideation processes, and accessibility-first principles.


My journey began with a solid foundation in visual design, which has profoundly shaped my approach to user experience. From creative beginnings in the U.S. Virgin Islands to leading UX innovation at major health and tech companies. Explore My Design Journey

Design Work & Case Studies

Confidential Journey Mapping
Case Study 1:
(Co. Confidential) Journey Mapping & Digital Portal
My Role: User Research UI/UX Design User Journey Map Application Design

Detailed insights into a confidential project involving extensive journey mapping and the development of a complex digital portal. Focused on user experience improvements and strategic design decisions.

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AACC Scientific Conference Field Testing
Case Study 2:
Field Testing - (ADLM) Clinical Lab Expo
My Role: Usability Testing UI/UX Design Interaction Design Prototyping

Exploration of field testing methodologies and their application in designing solutions for the AACC Scientific Conference, centered on user interaction during events.

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Beckman Coulter Intelligent Search
Case Study 3:
Intelligent Search - Beckman Coulter
My Role: Usability Testing User Journey Mapping Interaction Design Product Design

Designing an intelligent search functionality for Beckman Coulter, enhancing data retrieval and user efficiency within a complex system.

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Netflix Login
Case Study 4:
Netflix Login Exploration
My Role: User Validation User Journey Mapping Interaction Design Prototyping

A creative exploration into redesigning the Netflix login experience, highlighting usability, visual appeal, and potential new features.

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Samsung TV Overlay Tool
Case Study 5:
Samsung TV Overlay Campaign Tool
My Role: Persona Validation Prototype Design Interaction Design Product Design

Development and design of a campaign tool for Samsung TV overlays, focusing on user interface for content management and deployment.

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Samsung Arch Chemicals XYIENCE Telogis Codedgi

Areas of Expertise

I bring a comprehensive toolkit to creating exceptional user experiences.

Design Tools

Figma Generative AI Photoshop CS Axure RP Illustrator CS InDesign CS

UX Research

Persona Research Usability Testing Prototype Design Wire Framing Qualtrics XM

Development

HTML 5/CSS 3 Prompt Engineering WordPress (CMS) SiteCore (CMS) Dreamweaver CS

Data & Analytics

Data Visualizations Medallia CX User Analytics A/B Testing

Design Certifications

Continuously expanding my toolkit through focused learning, because great design never stops evolving.

Google Prompt Essentials

- Google

GenAI for UX Designers

- Coursera

Generative AI Productivity

- Microsoft

AI Prompt Engineering

- LinkedIn

Building Trust Through UX Design

- CXL Institute

Equitable Product Design

- LinkedIn

The Human Mind and Usability

- Nielsen Norman Group

Insights For Innovation

- IDEO

Let's Connect!

I would welcome the opportunity to discuss my qualifications in further detail if we can establish mutual interest. Thank you for your consideration

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